The Changing Role of Retail Workforce

I was visiting Lush – a fresh handmade cosmetics store along with my daughter and felt that the shopping experience compared with the past is changing in a noticeable way, in particular when it comes to interactions with the store workforce. I came to know that Lush employees typically go through extensive training to ensure […]

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CPG Blockchains

CPG Supply Chains are undergoing an unprecedented change looking out for new ways of improvement. I am focusing on this blog on how net-new technologies including  Blockchain is transforming the CPG supply chains.  Evaluating few real-life examples in CPG space triggering a discussion on Blockchain relevance in CPGs. CPG sectors that benefit from Blockchain are […]

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Enhancing Gift Cards Value Proposition (Blockchain for Gift Cards – Part II)

Last week, I published a blog post titled “Blockchain Boosting Customer Loyalty Programmes”. In continuation of views on Blockchain relevance, highlighting the following 4 aspects of gift cards industry that encompasses open & closed loop cards, new age innovative cards such as gift cards for stock, lottery retail gift card, donation gift cards etc. 1) […]

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Boosting Customer Loyalty Programmes (Blockchain for Gift Cards – Part I)

Getting little bit into history, reward programs spans over a century (~120 years) with S&H Green Stamps in late 1800’s, the launch of modern programs by the airlines ~35 years ago, and to the recent coalition programs like Plenti’s initial marketing partners that include Macy’s, AT&T, Exxon Mobil and Rite Aid. According to the 2017 Colloquy […]

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Combating Counterfeiting with Blockchain Technology

Let’s visualize, you walk into a jewelry store and see a very aesthetic diamond necklace you were dreaming to buy to your fiancé on Valentine Day. What if you have a technology at hand that make sure the jewelry is authentic. Self-authentication is seemingly the need for many consumers buying various products before making a […]

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Pragmatic Approaches to Blockchain Adoption

As Blockchain Technology is gaining a broader acceptance, one of the lingering problem is on mainstream adoption of new technology. Blockchain as a technology can be used as an exchange network to complete transactions, move value and assets amongst peers on the network without the need for any 3rd party intermediary to validate or maintain […]

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Amazon Effect

I am publishing this post to highlight few aspects of combined effect of Amazon’s supremacy in online retails sales and its recent acquisition of Whole Foods. Amazon is undoubtedly a retail disruptor and eying for dominant role in pretty much every consumer segment. Based on recent analyst reports, Amazon’s wallet share is about 44 cents […]

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Direct-To-Consumer (DTC) Strategies fuelling Retail Growth – Part I

Direct-To-Consumer companies  through new retail channels are driving two fundamental changes in the business models fueling next-level growth. 1) Offer shoppers ways to cut out physical store visits avoiding traffic, 2) Enable bypassing middle-man distributors. Innovation in DTC e-commerce and Omni-channel strategies is playing a key role in retail business sustenance and growth. DTCs primarily […]

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Retail and CPG Supply Chain Excellence with IoT

As the supply chains are getting digitally enabled, Internet of Things presents unprecedented opportunities to Retailers and CPG companies by creating solutions combining digital and physical products and services. IoT enabled upply chains surpasses the traditional developments like functional integration of supply chain, improve collaboration with suppliers & customers, and focus on virtually synchronizing the […]

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